Privacy Policy

Welcome to Ascinate Technology. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. Please read this policy carefully. If you disagree with the terms, please discontinue use of our site. If you have any questions or concerns about this policy or our practices, please contact us at hello@ascinatetech.com.

We collect information in two ways:

Information you provide directly: personal details such as your name, email address, phone number, company name, and any message content you submit via our contact forms, booking system, or job applications.

Information collected automatically: when you visit our website we may automatically collect IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages via cookies and similar tracking technologies.

We use the information we collect to:

• Respond to enquiries and fulfil service requests
• Send you project updates and relevant communications
• Improve and personalise our website experience
• Process payments and manage accounts securely
• Comply with legal obligations and prevent fraud
• Analyse site usage to improve performance and content

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

• Service Providers: trusted third-party vendors who assist us in operating our website and delivering services (e.g. payment processors, email platforms), bound by confidentiality agreements.
• Legal Requirements: when required by law or to protect our rights, property, or safety, or that of our clients.
• Business Transfers: in the event of a merger, acquisition, or sale of assets, where privacy terms remain binding on the successor entity.

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission (SSL/TLS), access controls, and regular security reviews. However, no electronic transmission over the internet or data storage system can be guaranteed 100% secure, so we cannot promise absolute security.

Depending on your location, you may have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you.
• Rectification: request correction of inaccurate or incomplete data.
• Erasure: request deletion of your personal data, subject to legal obligations.
• Objection: object to or restrict the processing of your data.
• Portability: receive your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at hello@ascinatetech.com.

We use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content. Cookies we use include:

• Essential Cookies: required for the website to function properly.
• Analytics Cookies: help us understand how visitors interact with our website (e.g. Google Analytics).
• Marketing Cookies: used to deliver relevant advertisements and track campaign performance.

You can control cookie preferences through your browser settings at any time.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out: